Let’s be honest. Too often, workplace training means ticking boxes, sitting through content that barely scratches the surface of what your team is actually dealing with.
But what if it didn’t have to be that way?
Before we get into the detail, here’s why this matters right now:
- 45% of employers say hybrid work boosts productivity—only 11% say it harms it (AHRI).
- 48% of UK professionals might quit if forced back to the office full time (The Guardian).
- Workplace conflict is a widespread issue that affects both productivity and wellbeing (Pollack Peacebuilding Systems).
- Unmanageable workload and shifting schedules are leading causes of burnout (Infinite Potential, 2024).
- 88% of customers are more likely to buy again after good service (Salesforce Research).
- Only 31% of organisations now maintain minimum viable cyber resilience (World Economic Forum, 2024).
- 42% of employees and 63% of CEOs struggle to show empathy at work (Forbes, 2024).
- Inclusive teams make better decisions 87% of the time and do it twice as fast (Pollack Peacebuilding Systems).
At Real Projects, we’ve built more than 800 courses. With these 11 new topics, you’ll find content that speaks directly to the challenges your teams are facing right now, from the chaos of hybrid working to the emotional fallout of a tough customer interaction.
We didn’t pick these topics at random. We spoke to partners and customers, and these were the issues their teams were genuinely struggling with.
Burnout, customer tension, inclusion, hybrid challenges, and digital pressure. Not just theory. Real challenges. Real solutions.
They’re not about theory. They’re about impact.
Picture this: your team is split across locations. Some in the office. Some remote. Everyone’s juggling tasks and feeling out of sync. Our hybrid working course doesn’t just talk about flexibility, it gives your people strategies to stay productive, connected, and aligned.
Or take conflict. It’s part of any workplace. But instead of brushing it under the carpet, our course shows your team how to turn tension into progress, through clear communication, practical tools, and mindset shifts.
We designed the team behind these courses based on direct feedback from existing customers. The goal was to solve real problems. That meant creating fast, practical content that reflects the pressures and priorities of their day-to-day work.
Each of these courses is built to meet your team where they are:
- Managing shifting schedules without burnout
- Rebuilding customer trust after service slips
- Responding to cyber threats without fear tactics
- Leading with empathy, not ego
- Creating inclusive, high-performing teams
Handling Customer Complaints is a good example. It’s one of our most widely used courses because it gives teams practical tools to handle difficult conversations, things like active listening, showing empathy, and following up. That way, they can turn everyday complaints into better customer experiences.
And yes, they’re all available with seamless LMS integration, in multiple languages, and built by experts who understand the pressure L&D leaders are under to deliver results fast.
You don’t need to build everything from scratch to make an impact. We’ve already done the heavy lifting. These are short, sharp, high-quality courses that plug straight into your LMS, built around the challenges your teams are facing right now. It’s ready when you are—so you can focus on strategy instead of scrambling to create content.
This isn’t just content, it’s training that teams actually use, talk about, and thank you for.
Ready to see it in action?
Book a free demo today and experience the difference.
Q: What are the most popular training topics in companies?
Topics like hybrid working, burnout, conflict resolution, inclusion, customer service, and cybersecurity are among the most in demand. These reflect the real pressures teams face right now and the skills businesses need to operate effectively.
Q: What additional themes or areas do people want to get training on in the future?
Many teams want more practical training on empathy, leadership, stress management, and handling digital overload. These areas help people work better together and stay healthy in fast-paced, hybrid workplaces.
Q: How do you make staff training fun?
Keep it short, focused, and real. Use examples people recognise. Offer practical tips they can try right away. Add variety (videos, quizzes, stories) and let people learn at their own pace. If it’s relevant and useful, it’s more engaging.
