Your LMS and LXP data holds powerful insights that can boost your Learning & Development (L&D) outcomes and drive smarter investment decisions.
By utilising this data effectively, you can enhance user engagement, make informed content choices, and align your L&D strategy with organisational goals.
Learning data—from completion rates to device usage and peak access times—gives you a clearer picture of how engaged your team is with training materials and where you can make improvements.
This data isn’t just numbers; it’s a roadmap to a better, more relevant learning experience.
It’s easy to overlook the vast insights hidden within your LMS and LXP data, but fully tapping into this resource could revolutionise your Learning & Development (L&D) strategy and maximise your return on investment.
Imagine making content choices based on solid data rather than guesswork. With metrics like completion and usage rates, you can uncover how engaged your team really is—and make smart, Data-Driven LMS/LXP Purchasing decisions that support your team’s growth and your organisation’s goals.
Completion and usage data is often dismissed. The key is knowing how to use the data and linking it across the business – it’s more than just someone finishing a course. You need to analysis what this data is telling you and why.
To start leveraging LMS and LXP data, consider the following insights:
- Completion Rates: Indicates content quality and relevance; high dropout rates may signal technical issues or low engagement. (Source: L&D Analytics Reports)
- Usage Metrics by Device: Desktop vs. mobile access insights reveal user preferences, informing content format and accessibility adjustments. (Source: Learning Platform Analytics)
- Peak Access Times: Identifies optimal times for engagement, helping align content availability with user schedules. (Source: User Behaviour Studies in eLearning)
- Engagement Drop-Offs by Location: Highlights technical or regional challenges, aiding in troubleshooting and improving user experience. (Source: eLearning User Studies)
- Executive-Level Insights: Links engagement data with strategic goals, supporting decisions from CIO, CFO, and CEO levels. (Source: Corporate Training ROI Analysis)
“Directors often don’t realise that this data can be valuable across the business, especially in purchasing decisions,” says Scott Hewitt. “There’s so much insight available, and it can significantly impact ROI. Often, it’s dismissed as just completion rates, but looking deeper at what the data reveals offers much more.”
Usage metrics can tell you not only what content is popular but also where and how employees prefer to access it.
Are they logging in on mobile or at a desktop?
Understanding these patterns can help you tailor content format and design to make learning accessible and engaging, no matter where your team members are.
Timing of usage is also crucial. By tracking peak access times, you can align content delivery with employees’ schedules and even pinpoint potential issues, like drop-offs in certain locations.
These insights help you refine delivery and address technical challenges, ensuring a smoother, more consistent learning experience.
Scott Hewitt also advises, “To start leveraging this data, businesses should begin capturing it—even small amounts—and then look at trends, asking where, when, and how things are happening. This can quickly highlight patterns and prompt further questions about why these trends exist, which can then drive improvement across the business. There’s always a reason behind the data.”
Completion rates provide another layer of insight, offering clues about content quality and relevance. If certain courses have high dropout rates, it might signal more than just disinterest—it could point to technical issues or reveal that the content doesn’t resonate with your team.
By investigating these patterns, you can keep your offerings relevant, targeted, and impactful.
“I’d recommend keeping it simple initially—focus on something you get regular data on and can measure easily,” says Hewitt. “Collaborating with other departments can amplify these insights. For IT, the data might reveal system pressure points or areas for improvement. For finance, it could highlight areas needing investment or support ROI analysis.”
This data isn’t only valuable to the L&D team; it’s essential for executives like the CIO, CEO, and CFO.
When LMS and LXP insights are tied to broader business goals, they become powerful tools for guiding strategic, Data-Driven LMS/LXP Purchasing decisions.
Data-driven content selection means your investments align with the organisation’s mission, helping avoid mismatches and ensuring every piece of content serves a purpose.
The takeaway? Embrace the power of Data-Driven LMS/LXP Purchasing to sharpen your L&D investment.
By integrating these insights into your purchasing strategy, you can build a library that genuinely supports your team’s needs, enhances user experience, and ultimately boosts your organisation’s success.
