L&D content is often overcomplicated.

You’ve read it and seen it. Overcomplicated, full of jargon and buzzwords with people trying to be too clever. This just makes it less engaging and harder to use. 

Instead of prioritising flashy design and unnecessary interactions, the focus should be on clarity, usability, and direct engagement with the audience.

Simplicity leads to better learning outcomes and more meaningful discussions.

Here’s The Basics

 

The Secret to Engaging L&D Content? Keep It Simple

Ever scrolled past another dense, jargon-filled report and thought, who has time for this

Just seen a post with a ‘thought leader’ sharing their latest about AI only to see the AI generated video is full of errors and is just way too complicated. 

You’re not alone. The world is drowning in content, but most of it doesn’t hit the mark. Why? Because it overcomplicates things.

The good news? 

Research-backed strategies like microlearning, active learning, and personalised learning paths are making engaging L&D content more effective:

Imagine applying these principles to your content strategy: bite-sized, real-world insights from L&D professionals, answering the questions that actually matter.

What’s the biggest challenge you’re facing with AI? How do you make hybrid learning work? What’s your best tip for Articulate 360

Now, take that concept and turn it into user-generated content.

1. Start with direct questions

Stop assuming what people want to hear. Ask them. Instead of writing long-form content based on industry reports, go straight to the source. Post questions like:

These aren’t just engagement tactics. They generate authentic insights straight from the professionals who are navigating these challenges daily.

Scott Hewitt asks: Are we overcomplicating engagement? Think about creating online content. Too much content is too complicated – what is your audience?

What are you actually trying to say? People want content with value. Give them something that they can use in the day job. 

 

2. Turn answers into real content

Once you’ve gathered responses, repurpose them into different content formats.

Instead of producing content in isolation, let your audience shape it. It’s more engaging, more relevant, and more likely to spark conversation.

Scott Hewitt asks: Look out for people who are working in your field and are giving practical advice and insights – anyone can review a whitepaper for you. You need real insight from people doing the work!

3. Leverage live events

There’s no better time to capture real insights than at industry conferences. Learning Connect, Learning Leaders Conference. These events are full of professionals with valuable perspectives. Instead of passively attending, take a camera (or even just a phone) and start recording.

This isn’t about polished, high-production content. It’s about raw, authentic insights that resonate.

Scott Hewitt asks: Do L&D professionals need to rethink what engagement really means? The large whitepapers are an interesting read, but what do L&D professionals really need?

People don’t know what an RFP is, how SCORM works, why pricing models are complex and people don’t want to ask. 

4. Simplify everything. Content, process, and pricing

A big takeaway? Complexity is the enemy of engagement. Whether it’s the way content is created, shared, or even priced, making things simple is the way forward.

Scott Hewitt asks: Are we designing for the audience or for ourselves? The best way to strike a balance is to ask people. Does it work?  Simplicity is okay. Speak to graphic designers, illustrators, and people in graphic communication. Does this piece of content actually work as communication? What is it supposed to do? Think about a computer game. Can you play it straight away without reading a 15-minute manual? Your content should work the same way. People should get ‘it’ instantly.

The Shift L&D Needs

This approach isn’t just a nice-to-have. It’s what the industry needs. The most effective L&D content is built on real conversations, not assumptions. The best way to engage people is to ask them what matters and share their answers in a format that’s easy to digest.

So, what’s your biggest L&D challenge?

 

Questions

How do you make engaging training materials?
Keep it simple. Avoid overloading content with unnecessary interactions. Good on-screen content matters more than flashy interfaces. Use direct questions to understand what people need. Break content into smaller, digestible parts and ensure it is easy to navigate. Ask real users for feedback before finalising.

What is content curation in L&D?
It is about selecting and organising the best learning content from various sources. Instead of creating everything from scratch, use insights from industry professionals, live events, and user-generated responses. The goal is to keep learning relevant, useful, and engaging without unnecessary complexity.

How to make elearning more interactive?
Interaction should serve a purpose, not just be added for the sake of engagement. Active learning strategies like short discussions and real-world tasks improve effectiveness. Linear courses are fine if the content is strong. Focus on clarity, usability, and keeping learners engaged with meaningful content.

How do you engage learners in training?
Ask them what they need. Stop guessing and involve the audience. Use direct questions, gather insights, and turn them into valuable content. Keep things simple. Good content is about usability, not complex design. Make sure people can understand and apply what they learn quickly.